One MoveBack to One Move

CONTACT

Talk to a person.

One Move is run by Super Duper, a small software studio in New Zealand. The support form reaches Chris, the maker, not a ticket queue.

Support

Use the support form. We answer within two business days, New Zealand time. Include the report URL or the account email if the question is about an existing report or subscription.

Privacy and deletion

For a signed-in account, use Delete my account on the account page. It cancels the subscription and hard-deletes the account, linked chess usernames, Reviews, Drill results and email address. For a Free report that is not tied to an account, send the report URL through the support form and we will remove it. The privacy policy lists every processor and what is kept.

Billing and refunds

The account page opens Stripe's Customer Portal for card changes, invoices and cancellation. The first month can be refunded in full within 30 days; the refund policy has the details. For a charge that was a mistake, send the receipt through the support form and we will fix it.

Press and partnerships

Use the support form and mention “press”. The facts, logo and product description are on the about page; the public API and MCP servers are documented at /docs.

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